Case study: The Open University

End-to-end Print on Demand solution for The Open University

Since The Open University (OU) launched in 1969, almost 1.8 million people worldwide have achieved their learning goals by studying with the University. In terms of student numbers, The Open University is the largest academic institution in the UK with more than 240,000 students and almost 7,000 tutors.

Belmont Press has been working with the OU for over 20 years, regularly winning competitive tenders to print prospectuses and marketing material. So when the OU wanted to develop an entirely new service for its students, it approached Belmont Press.

openuni

David Steer, Licensing and Acquisitions Manager at the OU explains: “We were getting requests from some students for the option to buy printed copies of selected online study content, rather than as some students were doing, printing it out themselves at home. We needed to be able to offer the choice of a cost-effective solution that was both cheaper and better quality for students than using their desktop printers. It also had to be convenient for the University to implement, seamless in its operation and scalable.”

“In October 2013, working with Belmont Press, we launched a print on demand service on selected University study modules. Linked directly from the OU website students can order and pay for the printed materials, these are printed and despatched by Belmont Press within 24 hours. Belmont Press provided a complete seamless answer to a potentially complicated process.”

The print on demand solution for The Open University provides:

  • A website that looks and feels like the OU website
  • A individual student-focused service
  • Collection and management of individual payments with a reconciliation report each week
  • Cost-effective study materials printed to a consistently high standard
  • A totally scalable solution

David Steer concluded: “Belmont Press have always been very approachable, innovative and willing to look at new ideas. They delivered the whole package, listening to what we wanted and providing a tailored solution to meet our needs: everything from building the website, receiving the orders, processing the payment in a secure environment, to printing and despatch.”

If you demand high quality print, excellent service and value for money from your print supplier, contact us on 01604 596500 or email sales@belmont.co.uk

The Open University